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With experience in volunteer management and partnership working, you’ll be able to build strong, collaborative relationships with local communities and organisations, bringing together your enthusiasm for public engagement with your passion for nature and the outdoors.

Community, Participation & Volunteering Co-ordinator

| National Trust

Location: London

Salary: £30,108 – £31,824, depending on skills, knowledge and experience

Full Time: Permanent

Closing Date: 15 February 2026

Job Description

What you’ll be doing

You’ll lead our community engagement and volunteering work, putting people at the centre of our plans. You’ll build strong partnerships, create inclusive volunteering opportunities, support and value our many volunteers, and encourage community‑led activities that help restore nature and heritage.

You’ll support colleagues, champion best practice, and ensure our systems and data are well managed. You’ll work to remove barriers to participation, ensuring underrepresented voices are heard and actively involved.

Drawing on insight and relationships, you’ll help shape strategic decisions and trial new approaches to participation—connecting people with places and creating lasting public benefit.

You’ll also be part of the duty manager rota, which includes opening and closing the site, overseeing fire, security and evacuation procedures, and acting as the main point of contact for staff, volunteers and visitors in the event of emergencies, enquiries or complaints.

Who we’re looking for

Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:
• understanding of good community engagement and participatory practice
• understanding of good practice in engaging and managing volunteers
• delivers team priorities with organisational and planning skills
• experience of improving and innovating processes, systems and creating new opportunities for volunteer and community engagement
• the ability to coach and support others, and to work collaboratively across teams.
• communication and relationship-building skills.
Additional criteria for all other applicants. You’ll bring: 
• experience in increasing community participation and developing inclusive opportunities.
• confidence in using data and insight to guide decisions.
• knowledge of relevant legislation including safeguarding, GDPR, and equality.
• a proactive, empathetic, and inclusive approach.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Rental deposit loan scheme

• Season ticket loan

• EV car lease scheme (for roles that meet the salary criteria)

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

How To Apply

To apply, please follow the link. How to apply!

To apply for this job please visit careers.nationaltrust.org.uk.