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Website The Royal Parks

We are now looking for a Duty Officer to join us on a fee-paid casual contract, working on an ad-hoc basis for approximately 8–15 hours per week. The shifts will be weekends in winter (September – March) and weekends and evenings in summer (April – August).

Duty Officer

| The Royal Parks

Location: The Regent’s Park Sports Hub – London

Salary: Fee Paid

Hours Per Week: Circa 8-15 hours per week but dependant on organisational requirements, including weekends and evenings

Closing Date: 07/04/2026

Job Description

The Role

As a Duty Officer, you will assist with the day-to-day operations of The Hub in Regent’s Park, delivering excellent customer service and supporting facility bookings.

Specifically, you will help generate income through sports bookings and events in Regent’s Park and Primrose Hill, ensuring the efficient management of the facilities.

Additionally, you will:

  • Manage bookings for facilities and events, ensuring smooth operations
  • Open and close The Hub, ensuring security and safety checks are completed
  • Oversee pitch and facility use, promoting safety and good behaviour
  • Inspect pitches to confirm safe playing conditions
  • Support high standards for facilities and equipment in line with Royal Parks policies

About You

To be considered as a Duty Officer, you will need:

  • IT literacy, basic numeracy, and the aptitude to use a computer-based booking system and information management systems
  • The ability to work unsupervised and achieve goals
  • Excellent written and verbal communication skills to engage effectively with people of all ages and abilities
  • Strong interpersonal skills, with a commitment to delivering exceptional customer service

The Benefits

  • Salary of £14.88 per hour
  • Offices in a beautiful location

How To Apply

To apply, please follow the link below. Good luck!

To apply for this job please visit www.jobtrain.co.uk.