You will be managing the maintenance department alongside the head of maintenance, to ensure the department is running smoothly and seamlessly.

This role requires a combination of horticultural knowledge and leadership skills. The ideal candidate will be responsible for managing a team of gardeners, assisting with scheduling and coordinating maintenance activities, and liaising with clients to ensure their gardens are maintained to the highest standard.

Key Responsibilities:

· Team Management, communication and reporting: Lead, motivate and manage a team of garden maintenance staff.

· Scheduling and team coordination: Assist our operations team in scheduling maintenance activities to ensure timely completion of jobs and consistency within team members and dates/times of regular maintenance jobs.

· Client Relations and client satisfaction: Act as primary point of contact for clients. Conduct site visits, and engage with clients to understand their needs, providing accurate estimates and delivering exceptional customer service. Provide maintenance recommendations and address any concerns or feedback promptly.

· Horticulture Care: Oversee all garden maintenance tasks throughout the year, including planting, pruning, weeding, fertilising, pest control and irrigation management. Ensure all work is carried out to the highest horticultural standards. Issuing monthly maintenance tasks for our teams and checking in on our teams to ensure the correct horticultural care is being carried out.

· Quality Control: Regularly inspect gardens/sites to ensure maintenance standards are met. Implement improvements as necessary to enhance garden aesthetics and health. Careful monitoring of irrigation systems, including planning and overseeing the dormant season shutdown and spring start up programmers.

· Health & Safety compliance: Ensure all teams comply with health and safety regulations. Provide training and enforce safety protocols among the teams.

· Equipment Management: Oversee the maintenance of gardening tools and equipment. Ensure all equipment is in good working order with regular maintenance service checks. Work with the Team Leaders to ensure all operatives are fully equipped each day with the necessary tools, equipment, and materials to complete required tasks. Ensure vehicles assigned to the Maintenance Teams are kept in good working order every week.

You will need:

· Excellent horticultural knowledge with at least 5 + years’ experience in garden maintenance, with at least 2 years’ supervisory or managerial role.

· Ability to produce accurate quotes.

· Highly organised and able to multitask effectively.

· A desire and passion to continually learn and develop.

· A drive to deliver, create and nurture high standard gardens.

· Excellent leadership and team management skills.

· Remaining calm and composed and able to deliver instructions clearly to our teams and during meetings.

· A right to live and work in the UK

· Full clean drivers licence.

· Recognised horticultural qualification, or a high level of horticultural knowledge/experience.

Benefits:

• Bereavement leave
• Company events
• Company pension
• Sick pay

Application question(s):

• Are you able to commit to driving a van for work on a daily basis, as this is an essential requirement of the role?

Experience:

• Gardening: 5 years (required)

Licence/Certification:

• Driving Licence (required)

Work Location: Hybrid remote in London

How To Apply

To apply, please follow the link below. Goodluck!